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Terms and Conditions

1. Definitions

1.1. “PROSPECTACY” means PROSPECTACY LTD, the entity offering company and trust formation and related services.

1.2 “PROSPECTACY Officers” means any person, firm or company nominated by PROSPECTACY who may from time to time be appointed as director, alternate director, secretary, assistant secretary, manager, partner, accountant, VAT or tax agent, trustee, protector, bank account signatory, other officer, administrator, registered agent, provider of a registered office or address for legal service or registered shareholder of the Entity (as hereinafter defined) and the employees thereof and any company under their direct or indirect control or any director or employee thereof (which expression shall include any of them).

1.3 “Entity” means a company, trust, partnership or other legal entity or structure established and / or administered by PROSPECTACY at the request of the Clients (as hereinafter defined).

1.4 “Services” means the provision by PROSPECTACY of management, administration and / or other services (including the operation or control of an Entity’s bank account(s)) requested by the Clients or the Clients’ Appointees (as hereinafter defined) or such other services provided by PROSPECTACY to maintain the Entity in good standing in its country of establishment or incorporation.

1.5 “Clients” means in the case of a trust or a foundation the Settlor of the trust or foundation and in the case of a company or other legal entity the beneficial owner or owners of the Entity which expression shall in the case of individuals include their heirs, personal representatives and assigns and shall in the case of more than one person mean such persons jointly and severally and shall include the survivor or survivors of them and their respective heirs, personal representatives and assigns.

1.6 “Clients’ Appointees” means any person who is not an PROSPECTACY Officer and who may from time to time be nominated or appointed to act as Managing Agent (as hereinafter defined), director, alternate director, secretary, assistant secretary, manager, partner, trustee, protector, beneficiary, bank account signatory, other officer, grantee of a power of attorney, administrator, registered agent, provider of a registered office or address for legal service or registered shareholder of the Entity (which expression shall include any of them).

1.7 “Managing Agent” means a person who may in writing be authorised by the Clients to issue requests or instructions to PROSPECTACY or to accept service of any notice from time to time issued by PROSPECTACY relating to the Entity.

1.8 “Terms of Business” means these Terms of Business or such other new Terms of Business as may from time to time be published on PROSPECTACY website (www.prospectacy.com) and shall be deemed to include such other conditions which PROSPECTACY may from time to time advise to the Clients or the Clients’ Appointees or publish on its website. These Terms of Business apply to all of PROSPECTACY’s Clients and Clients’ Appointees.

2. Unacceptable Business and Activities Requiring Pre-approval

2.1 “Illegal Activities” means any activity designated anywhere in the world as illegal or criminal which, without prejudice to the generality of the foregoing, shall be deemed to include activities relating to terrorism, drug trafficking, money laundering, receiving the proceeds of criminal activities or trading with countries which may from time to time be subject to any embargo imposed by the Security Council of the United Nations, the European Unionor the Republic of Cyprus or any successor or similar international organisation.

2.2 “Prohibited Persons” means persons:

2.2.1: prohibited under the laws of any country for whatsoever reason or who may otherwise be legally incapable or disqualified from being party to a contract.

2.2.2: who are undischarged bankrupts or are otherwise disqualified from acting as a director or company officer or who have been imprisoned or found guilty of any criminal offence (other than a motoring offence carrying a non-custodial sentence).

2.2.3: who have been proven to act in a fraudulent or dishonest manner in any civil proceedings.

2.2.4: who are resident in a country which is subject to any international restriction or embargo including, but without prejudice to the generality of the foregoing, those imposed by the Security Council of the United Nations, the European Union or the Republic of Cyprus or any successor or similar organisation.

2.2.5: who are government officials or politicians.

2.3: “Prohibited Activities” means activities not approved or accepted by PROSPECTACY and which, without prejudice to the generality of the foregoing, include activities relating to:

2.3.1 arms, weapons or munitions;

2.3.2 mercenary or contract soldiering;

2.3.3 security and riot control equipment such as stun guns, electronic restraining devices, CS gas or other similar materials, pepper sprays or any other device that could lead to the abuse of human rights or be utilised for torture or which may otherwise be used in an offensive manner;

2.3.4 technical surveillance or bugging equipment and industrial espionage;

2.3.5 dangerous or hazardous biological, chemical or nuclear materials including equipment or machinery to manufacture or handle such materials and the transportation, handling, disposal or dumping of such materials;

2.3.6 human or animal organs, including blood and plasma;

2.3.7 the abuse of animals, vivisection or the use for any scientific or product testing purpose of animals;

2.3.8 genetic material;

2.3.9 adoption agencies, including surrogate motherhood;

2.3.10 the abuse of refugees or human rights;

2.3.11 pornography;

2.3.12 drug paraphernalia;

2.3.14 the provision of degrees or qualifications;

2.3.15 pyramid sales;

2.3.16 religions, religious cults and charities;

2.3.17 the offer or provision of legal or tax advice otherwise than by persons who are professionally qualified and, where appropriate, licensed so to do;

2.3.18 the provision of trustees or services relating to the administration or management of trusts, companies or the undertaking of any service or business that might compete with PROSPECTACY;

2.3.19 trading or other activities relating to futures or other derivatives or financial instruments that create an open or unlimited exposure;

2.3.20 any activity which may damage the reputation of PROSPECTACY or the country of establishment or incorporation of the Entity.

2.4 “Pre- Approval Required Activities” means:

2.4.1 Financial business involving: soliciting funds from the public, offering investment advice to the public, insurance business, the operation and administration of collective investment schemes or the management of investments other than where the assets so managed comprise the property of the Entity.

2.4.2 Any activity relating to the provision of financial services or any other business activity which requires a licence in any jurisdiction.

2.4.3 Time share and holiday clubs.

2.4.4 Advertising an Entity or any address belonging to PROSPECTACY by any means (including the Internet).

2.4.5 Accepting payment over the Internet for products or services.

2.4.6 Trading in high-risk products or services, or products or services which may be associated with fraud such as alcohol, cigarettes, tobacco, fine art, the provision of telephone and mobile telephony services (including call back numbers and trading in mobile telephones or SIM cards) and computer chips.

2.4.7 Utilising merchant numbers for processing credit card orders

2.4.8 Gambling or lotteries

2.4.9 Mail or telephone order schemes.

2.5 If any Clients or the Clients’ Appointees are or become Prohibited Persons, or engage in any Illegal Activities or the Entity engages in any Illegal Activities or Prohibited Activities or undertake any Pre-Approval Required Activities without first obtaining PROSPECTACY’s prior written consent, PROSPECTACY may at its discretion immediately terminate the Services or take any of the actions referred to in Paragraph 8.4 hereof.

3. Warranties

3.1 The Clients undertake, warrant and covenant with PROSPECTACY that:

3.1.1 they have full legal capacity to enter into an agreement with PROSPECTACY in accordance with these Terms of Business and to acquire the Entity and to receive the Services.

3.1.2 when the Entity is not a trust or a foundation, they are the ultimate beneficial owners of the Entity.

3.1.3 they are not and will not act in a fiduciary capacity for any other person, firm or company in relation to the Entity.

3.2 The Clients undertake and warrant with PROSPECTACY that they:

3.2.1 will comply with PROSPECTACY’s Terms of Business.

3.2.2 procure that those appointed as Clients’ Appointees understand the legal duties and obligations created by these Terms of Business and shall, if so required by PROSPECTACY, procure that such persons enter into direct written agreements with PROSPECTACY agreeing to comply with these Terms of Business.

3.2.3 have taken appropriate tax and legal advice with regard to the establishment, acquisition and operation of the Entity.

3.2.4 agree that PROSPECTACY may (but shall not in any event be obliged to) rely on communications received from the Clients or the Clients’ Appointees in determining what steps PROSPECTACY is required to take in administering the Entity and providing the Services.

3.2.5 will pay, in full, any personal or corporate taxes that may become due as a result of the establishment and operations of the Entity

4. Indemnity

The Clients jointly and severally (for themselves and on behalf of the Clients’ Appointees) covenant with PROSPECTACY and with the Entity and, where appropriate, shall procure that the Entity covenants with PROSPECTACY that they will at all times indemnify and keep PROSPECTACY indemnified:

4.1 against all actions, suits, proceedings, claims, demands, costs, expenses and liabilities (including legal fees), which may arise or be incurred, commenced or threatened against PROSPECTACY in connection with or arising from the acquisition or business activity of the Entity or the provision of the Services;

4.2 in respect of anything done or omitted to be done by PROSPECTACY, provided that this provision shall have no application to any liability for death or personal injury arising from the negligence of PROSPECTACY or to any liability arising as a result of fraud on the part of PROSPECTACY;

4.3 in respect of any failure by PROSPECTACY to comply, wholly or partially, with any instruction or request made by the Clients or the Clients’ Appointees or any errors or incomplete instructions or requests received by PROSPECTACY;

4.4 in respect of any loss or damage arising from the use of facsimile or email, including the use of unencrypted email, failed or incomplete transmission, distortion and loss of privacy arising from viruses or otherwise;

4.5 in respect of any penalties, fines, fees or other liabilities incurred by the Clients and / or the Clients’ Appointees and / or the Entity in relation to the Entity and / or the Services.

5. No Liability For Loss

PROSPECTACY expressly disclaims any liability to the Clients, the Clients’ Appointees, the Entity and any third parties associated with them for any damage or loss to any of them arising from the establishment, acquisition or operation of the Entity and / or the provision of the Services by or to the Clients, the Clients’ Appointees, the Entity or any other person.

6. Clients’ Obligations

6.1 The Clients must give PROSPECTACY at least 90 days’ advance written notice of their intention to discontinue the Services.

6.2 The Clients must obtain PROSPECTACY’s written consent before seeking to change the beneficial clientship of the Entity or seeking to appoint new Clients’ Appointees. Any such applications must be accompanied by written details of such proposed changes or appointments as PROSPECTACY may require which shall, without prejudice to the generality of the foregoing, include an appropriately certified copy of the passport, proof of residential address and a detailed personal history of such persons and PROSPECTACY reserves the right to request further information and documentation concerning such proposed changes and to decline to accept such applications.

6.3 The Clients shall and shall procure that the Clients’ Appointees shall:

6.3.1 immediately inform PROSPECTACY of any matters which might affect the Entity and / or influence PROSPECTACY’s willingness or ability to provide, or continue to provide, the Services.

6.3.2 immediately inform PROSPECTACY of the nature of the activities and business of the Entity and seek PROSPECTACY’s prior written consent before making any material changes to those activities.

6.3.3 obtain PROSPECTACY’s prior written consent before placing any advertisement or making any public announcement relating to the Entity or any activities undertaken by it.

6.3.4 at all times pay to PROSPECTACY any sum due to PROSPECTACY including any fees, disbursements and expenses incurred by PROSPECTACY in connection with the Entity and / or in providing the Services (including fees charged by PROSPECTACY in relation to the provision of the Services).

7. Additional Clients’ Obligations When PROSPECTACY Provides PROSPECTACY Officers

7.1 When PROSPECTACY provides PROSPECTACY Officers, the Clients must, at all times, keep the Entity in funds sufficient to discharge its liabilities as and when they become due and at the request of PROSPECTACY or the PROSPECTACY Officers pay to the Entity or PROSPECTACY on its behalf, such sums as may be required to enable the Entity to discharge, in full, any liabilities (including PROSPECTACY’s fees).

7.2 When PROSPECTACY provides PROSPECTACY Officers, the Clients shall and shall procure that the Clients’ Appointees shall:

7.2.1 immediately inform PROSPECTACY of any matters that might affect the Entity or any matter which is material to the management, business or affairs of the Entity.

7.2.2 at the written request of PROSPECTACY, immediately provide information to enable PROSPECTACY to prepare annual or other statutory returns, financial or other statements in relation to the Entity.

7.2.3 immediately provide PROSPECTACY without delay all contractual, financial or other information concerning any asset, transaction, trading activity or business of the Entity.

7.2.4 not without PROSPECTACY’s prior written consent seek to alienate, assign, sell, pledge or otherwise dispose of, charge or encumber any asset of the Entity, including any shares issued by the Entity. PROSPECTACY reserves the right to request further information concerning such proposals and to decline to accept such applications.

7.2.5 immediately advise PROSPECTACY in writing, of all legal proceedings, claims, demands made or threatened against the Entity or the PROSPECTACY Officers.

7.2.6 where the Clients or the Clients’ Appointees are grantees of a power of attorney issued by the Entity they must:

7.2.6.1 act with the utmost good faith to the Entity, PROSPECTACY and the PROSPECTACY Officers.

7.2.6.2 keep and maintain and on demand deliver to PROSPECTACY accurate financial and business records.

7.2.6.3 immediately disclose to PROSPECTACY, in writing, information relating to the operation of the business of the Entity which might create a conflict of interest between them and the Entity and / or with PROSPECTACY or the PROSPECTACY Officers.

7.2.6.4 immediately inform PROSPECTACY, in writing, each time a power of attorney is exercised and provide written details of any acts undertaken.

7.3 When PROSPECTACY provides PROSPECTACY Officers, PROSPECTACY shall be entitled to take any steps which it may in its absolute discretion think fit to protect the interests and / or assets of the Entity and at the cost of the Clients or the Entity including the obtaining of professional advice as PROSPECTACY may consider necessary.

8. Requests and Instructions

8.1 The Clients on behalf of themselves and the Clients’ Appointees and the Entity agree to provide all requests or instructions to PROSPECTACY in writing by letter or facsimile and PROSPECTACY shall only consider such requests or instructions when signed by all the Clients or the Managing Agent or, with the prior written consent of PROSPECTACY, when they are made by encrypted email sent by the Managing Agent.

8.2 The Clients acknowledge that PROSPECTACY is bound by regulatory and other obligations under laws and regulations of the jurisdiction in which the Services are provided, the jurisdiction of incorporation or establishment of the Entity and / or the jurisdictions where the Entity undertakes business and agree that any action undertaken by PROSPECTACY or the PROSPECTACY Officers in order to comply with those laws or regulations shall not constitute a breach by PROSPECTACY or the PROSPECTACY Officer’s of their obligations hereunder.

8.3 PROSPECTACY shall not be required to take any action which it considers to be unlawful or improper or which it believes may be detrimental to it, the PROSPECTACY Officers, or the Entity.

8.4 Where permitted under these Terms of Business or if instructions are requested by PROSPECTACY from the Clients or the Clients’ Appointees and no instructions have been received by PROSPECTACY within 30 days of such a request being made, or where the urgency of the matter requires action within a shorter period, PROSPECTACY may immediately and with no liability to the Clients, the Clients’ Appointees or the Entity take no further action in relation to a particular matter or take such other action as they shall in their absolute discretion consider appropriate or as they may be advised.

and

The Clients irrevocably agree that, if the Entity is a limited liability company and the PROSPECTACY Officers are members or officers of that company, or the Entity is a Partnership and the PROSPECTACY Officers are members of that partnership, or the Entity is a trust and the PROSPECTACY Officers are trustees or protectors of that trust, PROSPECTACY may, without being obliged to give notice to the Clients or the Clients’ Appointees, take such steps as they shall in their absolute discretion consider appropriate which shall without prejudice to the generality of the foregoing include having the Entity struck off, dissolved or liquidated; or resigning all or any of the PROSPECTACY Officers; or transferring all or any of the shares, capital or assets or liabilities of the Entity into the name of the Clients; or appointing the Clients as a director, officer, manager, trustee or protector of the Entity; or take such other action as they shall in their absolute discretion consider appropriate or as it may be advised.

9. Payment of fees

9.1 When the Entity is not a trust or a foundation, the legal ownership of the Entity shall not pass to the Clients until payment in full of all fees, including government duties and taxes, has been received by PROSPECTACY. No refunds are given after an order has been processed and no refunds will be made where PROSPECTACY ceases to provide the Services.

9.2 PROSPECTACY will not provide Services until PROSPECTACY has received, in full, all fees and disbursements payable in relation to the Entity or the provision of the Services.

9.3 The Clients hereby irrevocably authorises PROSPECTACY to withdraw from any sums held on any account managed by PROSPECTACY or otherwise held by PROSPECTACY, on behalf of the Clients and / or the Entity any monies required to discharge any fees or expenses, including any government fees, duties, taxes or penalties, payable to or by PROSPECTACY or the Entity.

9.4 Fees are stated in PROSPECTACY’s Fee Schedule, published from time to time, or as may be notified to or agreed with Clients

9.5 Where any fees for Services remain unpaid for more than 90 days, PROSPECTACY may at its discretion immediately terminate the Services, and / or obtain payment from any assets of the Entity and / or the Clients. In such circumstances, PROSPECTACY reserves the right to treat these Terms of Business as terminated without further obligation, save as to any continuing covenant, obligation or undertaking given by the Clients or the Clients’ Appointees to PROSPECTACY , and to act pursuant to the provision of Paragraph 8.4 of these Terms of Business.

9.6 Unless otherwise agreed in writing with the Clients, PROSPECTACY will not pay any interest on any monies held by PROSPECTACY on behalf of the Entity and / or the Clients and / or the Clients’ Appointees.

9.7 PROSPECTACY and its associated companies, their officers, agents and employees shall be entitled to retain any third-party commission or fee which is paid or may become payable to it notwithstanding that such commission or fee is payable as a direct or indirect result of PROSPECTACY providing the Services or otherwise in relation to the Entity.

9.8 Should PROSPECTACY cease to provide Services or should the Clients advise PROSPECTACY that they no longer require the Entity, the Clients must pay to PROSPECTACY any fees or costs which may be incurred by PROSPECTACY in relation to the striking off, dissolution, liquidation or transfer of the Entity (including PROSPECTACY’s minimum transfer or termination fee).

9.9 In the event that the Clients shall request PROSPECTACY to transfer the management or administration of the Entity or should PROSPECTACY request the Clients to transfer the management or administration of the Entity to another agent or Corporate and Trust Service Provider, PROSPECTACY shall not be obliged to transfer the Entity until all outstanding fees (including government fees, duties, taxes and other third party disbursements together with PROSPECTACY’s transfer or termination fees) have been paid in full.

9.10 Where the Clients make part payment to PROSPECTACY of any fee note or invoice rendered by PROSPECTACY, PROSPECTACY reserves the right to apply any monies received in firstly discharging its professional fees and only thereafter in payment of any government fees, duties charges or taxes or other payments to third parties.

10. Confidentiality and Data Protection

10.1 PROSPECTACY undertakes to the Clients that where the Clients, the Clients’ Appointees or the Entity deliver to PROSPECTACY confidential information it will use all reasonable endeavours to keep it confidential. PROSPECTACY in accordance with its statutory obligations protects personal information and personal data from unauthorised access, use or disclosure.

10.2 In the course of providing the Services, PROSPECTACY collects personal information and personal data concerning the Clients, the Clients’ Appointees and the Entity and uses this personal data and information to facilitate the provision of the Services and, may from time to time, use such data and information to provide information, reference notes, guidelines, advice or for marketing information concerning the Services and for providing such other information as PROSPECTACY may from time to time make available.

10.3 PROSPECTACY reserves the right to treat the obligations of confidentiality and privacy in Paragraphs 10.1 and 10.2 as not applicable and may disclose to third parties confidential or personal information and data when they are obliged so to do by law, or when required by third parties in order for PROSPECTACY to provide the Services or when PROSPECTACY has been unable to obtain the Clients or Managing Agents instructions and it appears to PROSPECTACY to be in the best interests of the Clients and / or the Clients’ Appointees and / or the Entity to provide such confidential or personal data to third parties.

10.4 Except otherwise where permitted by these Terms of Business any personal information and data collected is used only for these purposes and is never sold, lent, leased or otherwise distributed outside PROSPECTACY Worldwide. The Clients and the Clients’ Appointees accept that this may mean that personal information may be transferred to countries that do not provide adequate protection of data in accordance with Article 26 (1) of the EU Directive 95 / 46 / EC on the protection of individuals with regard to the processing of personal data and on the free movement of such data.

10.5 Without prejudice to the duty of confidentiality, PROSPECTACY reserves the right to act for other clients (including competitors of the Entity, the Clients or the Clients’ Appointees).

10.6 Any report, letter, information or advice PROSPECTACY gives to the Clients, the Clients’ Appointees or the Entity is given in confidence solely for the purposes of providing the Services and is provided on condition that the Clients and the Clients’ Appointees will not without PROSPECTACY’s prior written permission disclose to any third-party, other than to their lawyers or accountants or other professional advisers, any confidential or other information made available by PROSPECTACY.

10.7 Notwithstanding any provision hereof, PROSPECTACY shall be entitled and is hereby irrevocably authorised to open, read and copy all correspondence, letter, facsimile, email or other communication received by it in relation to the provision of the Services or the Entity, the Clients or the Clients’ Appointees.

11. Cessation of Services

11.1 PROSPECTACY shall be entitled by written notice to cease to provide the Services, if:

11.1.1 The Clients or the Clients’ Appointees in the reasonable opinion of PROSPECTACY fail to observe to the fullest extent these Terms of Business;

11.1.2 It comes to the attention of PROSPECTACY that the Entity is being used for activities which were not referred to in the application delivered by the Clients to PROSPECTACY or as subsequently advised and accepted in writing by PROSPECTACY;

11.1.3 In the event of the death of Clients, including in the case of joint persons, the death of any one person, and the Clients fail or have failed to make adequate provision for the disposition of the affairs and the clientship of the Entity;

11.1.4 In the event that any legal proceedings are commenced against the Entity, the Clients or the Clients’ Appointees (including any injunction or investigative proceedings).

11.2 In any of the circumstances described in Paragraph 11.1 above, PROSPECTACY reserves the right to take action pursuant to Paragraph 8 and to treat these Terms of Business as terminated without further liability on the part of PROSPECTACY.

11.3 PROSPECTACY may at its discretion cease to provide the Services upon giving to the Clients or the Managing Agent 45 days written notice of its intention so to do.

11.4 PROSPECTACY may by written notice to the Clients, the Clients’ Appointees or the Managing Agent immediately cease to provide the Services where the Clients or the Clients Appointees shall breach the provisions of Paragraphs 2 or 3 of these Terms of Business.

11.5 The Clients and the Clients’ Appointees for themselves as agent for and on behalf of the Entity acknowledge, following the cessation of Services, that PROSPECTACY may have continuing regulatory / fiduciary duties under any applicable law. Accordingly, without prejudice to PROSPECTACY’s rights, PROSPECTACY may (but is not obliged to) continue to provide Services in order to discharge such duties and PROSPECTACY shall be entitled to charge fees at its applicable rate for the provision thereof.

12. Interpretation

In providing the Entity and / or the Services, PROSPECTACY does not, nor is it to be interpreted as though it does in any manner sanction, advocate or approve, directly or indirectly, the commission of any act or any omission by the Clients, or the Clients’ Appointees or the Entity, or any person, firm or corporation in any jurisdiction or the use of the Entity or the Services for any purpose.

13. Notice

Any notice given pursuant to these Terms of Business shall be in writing and shall be sufficiently given to any party if sent in a letter by courier to the address last notified by the address, by facsimile transmission or by electronic mail to the address of such party last notified in writing to the other or to the correct facsimile number or electronic mail address of the addresses and shall be deemed duly served, in the case of a notice delivered by courier, at the time of first attempted delivery and in the case of a facsimile transmission or electronic mail, if sent during normal business hours, in the country of the addresses then at the time of transmission and otherwise then on the next business day.

14. Miscellaneous

14.1 These Terms of Business supersede all prior Terms of Business and agreements whether oral or written.

14.2 No exercise or failure to exercise or delay in exercising any right or remedy by PROSPECTACY pursuant to these Terms of Business shall constitute a waiver by PROSPECTACY of that or any other right or remedy.

14.3 Nothing in these Terms of Business shall create or be deemed to create the following relationships between PROSPECTACY and the Clients or the Clients’ Appointees or the Managing Agent:

14.3.1 partnership, or

14.3.2 employment, or

14.3.3. joint venture

14.4 Words imputing the masculine gender shall include the feminine and words imputing the singular shall include the plural and vice versa.

15 Law

Unless otherwise agreed in writing between the Clients and PROSPECTACY, these Terms of Business shall be governed by and construed in accordance with the laws of the Republic of Cyprus and the Clients, the Clients’ Appointees and the Managing Agent hereby submit to the exclusive jurisdiction of the Courts in the Republic of Cyprus.

Emails

1. Acceptable Use Policy This Acceptable Use Policy (AUP) governs the use of Sinch Email Services provided by Prospectacy.com. The policy is an integral part of the Agreement with Sinch Email and may be updated periodically to reflect evolving internet usage standards. Any amendments will be posted on the specified URL or communicated via written notice. Violations of this AUP may result in account suspension or termination, and we reserve the right to intercept or block content in cases of misuse.

2. Email Sending Guidelines Customers must adhere to specified email sending metrics, including thresholds for bounces, unsubscribe rates, spam complaints, and blocks. These metrics are subject to change at our discretion. The use of third-party mailing lists for sending emails is strictly prohibited. Emails and SMS should only be sent to recipients who have explicitly consented to receive such communications, and proof of consent must be available upon request. Marketing emails must include a clear unsubscribe link. The sender’s identity should be transparent in all communications.

3. Prohibited Behaviors and Content Users are prohibited from engaging in illegal, abusive, or irresponsible behavior, including but not limited to breaches of law, withholding identity information, and activities considered unethical or damaging to the reputation of Sinch Email. Content that is illegal, harmful, or threatening is strictly forbidden. This includes, but is not limited to, content related to payday loans, gambling without proper licenses, and any form of exploitative or violent content.

4. System Resource Usage and Email Validation Excessive use of shared or free system resources that adversely impacts normal operations is not allowed. Customers are limited to one free account per respective email platform. Email validation services must be used responsibly, and customers are prohibited from verifying email addresses without consent or using third-party email lists for validation.

5. Legal Compliance and Cooperation We comply with legal requirements and cooperate with law enforcement and legal proceedings. This includes inspecting user content or traffic when legally required and reporting any potentially illegal conduct to authorities. Users are responsible for any AUP violations committed through their account, whether authorized or not, and must take reasonable security measures to prevent such breaches.

6. Miscellaneous Provisions Users must use IP addresses assigned by Sinch Email and comply with domain registration rules. False registrations and unauthorized credit card usage are strictly prohibited. We reserve the right to modify or delete DNS records for domains registered under false pretenses.